E Commerce Store Archives - candypress.com

Support Forums

Posted on May 12, 2020 by malchowlotan

Forum Rules

This is NOT a public forum. It is to be used solely for CandyPress and peer to peer technical support, unless otherwise noted. Sales or Billing related questions should be sent to us via the contact us link above, or utilizing our SUPPORT system.

Rude or offensive messages, including but not limited to messages containing profanity, pornography, hate speech and personal attacks will be removed without warning and the user will be banned from the forum.

We do not allow messages that accuse other companies or individuals of fraud or other criminal offenses on the forum. There is no way for us to verify those claims. If you notice possible illegal activity that may affect CandyPress or it’s user community, contact us by using the contact us link above.

Under no circumstances can you “harvest” email addresses for any purpose such as “spamming”. Members may only be contacted outside of the forum if there is a reasonable expectation that you have their permission to do so.
To maintain database efficiency, older forum messages may be removed or consolidated into a FAQ article from time to time.

Features

Posted on March 15, 2020May 29, 2020 by malchowlotan

Technical

ASP/ VBScript based software comes with full source code.
No additional components needed for core functions.
Runs on IIS 4.0/5.0/6.0 and PWS with Database support for MS Access 2002, SQL Server 7.0/2000/2005.
Built-in support for 5 of the most popular eMail components.
Database based cart, from start to finish.
Admin tool comes with several troubleshooting tools to help novice users track down web server configuration errors.
Skinnable design allows for enormous flexibility in changing the look and feel of your store, without impacting future upgrades.
Customizable language for the front-end of your store allows you to present the front-end to your customers in the language of your choice.
Customizable currency for the front-end of your store allows you to present the front-end in the currency of your choice.

Security

Support for SSL, including most “shared” SSL certificates.
Encryption of Passwords and Credit Card numbers in the database.
Robust user input validations throughout the store to trap possible SQL string hacks.
Critical information (such as the RC4 key) is kept separate from the database.
Assign additional login to the admin for staff that can’t modify the store’s configuration settings.

Customer Convenience

Customer can view and modify their personal info by logging on to their account. Account can be created before or during CheckOut process.
Full order history and detail is available to the customer.
Customer receives confirmation eMails when they place the order, and when their order’s status changes.
All software downloads are available via their online account. No more hassles with eMailed software links gone missing.
Customer can re-attempt payment at a later date. Sometimes the Payment Gateway’s servers are down. With this software, the Customer can come back and pay later.
Password Reminder feature for Customers.
“Email A Friend” functionality allows customer to send a link to a Product via email.
Support for tax-free customers.
Convenient Order Print function from the customer’s account area.
Advanced search function.
“Contact Us” script to send queries via email from your store.
“Save Cart” functionality.
See shipping estimates before checkout.
Customer can keep a list of their favorite products.
Selectable currency and language.
Product selection by brand

Catalog & Products

The software does not limit the number of Products, Categories and Options.
Item discounts based on quantity ordered.
Order discounts with single or multi use discount codes.
Products can be linked to multiple categories, and multiple option groups.
Product categories can be “nested” within each other.
You can display the entire category tree, or only from a certain point in the tree.
Link images or other HTML to the category display.
Group products so that they are displayed together on the product detail page.
Option Groups can be individually set to Optional or Required. This way you can make sure that the Customer selects all the right options.
Options can be given a weight which will be factored into the shipping cost calculations along with the Product weight.
Support for “text” options which allows a customer to enter text when they order a product.
Digital Downloads are fully supported. All downloads are done through a script that checks the order status before allowing the download.
Store can be run in “Catalog Only” mode. This way, the store acts just like an online catalog, without any links to a shopping cart.
Dynamically create product listings on your “Home Page” by setting product(s) to “Featured”.
Cross-Selling is supported via a related keys mechanism. This method is much less work than physically linking dozens of Products manually.
Tax-free products and options.
Support for product Ratings & Reviews per product.
Support for product suppliers
Support for product manufacturers
Support for product brands
Support for option level inventory

Administration

Several utilities to test and troubleshoot your installation.
On-Screen help is available for most functions.
Easily manage Products, Categories, Options, Customers, Shipping, Locations, Orders and much more.
Upload Product Images and Software Items from your browser to your web server.
Store shipping rates are calculated by order weight and/or price. The amount charged for shipping can be calculated via fixed price or percentage. Ability to assign Free Shipping to an individual product.
Support for UPS, USPS and Canada Post online shipping rates.
Configure sales tax per postal / zip code, municipality, state or country (billing or shipping address).
Activate/Deactivate individual customers.
Manage your orders from an intuitive screen. Order stock levels can be adjusted when the order ships.
Add private comments to each order, or comments that the customer can also see.
Statistical Charting tool.
Restrict digital downloads to a specified number of downloads, or a pre-determined number of hours.
Integrated Authorize.Net gateway allows you to authorize and collect Credit Card payments from your order management screen.
Ability to override any customer selected payment method with a Authorize.Net Credit Card payment. This is usefull if the customer changes their mind about how they want to pay for an order after the order has already been placed.
Emails sent to customer via the store can be customized to suit your requirements. Dynamic replacement of text can also be done.
Send HTML Newsletters to your customers directly from your store.

Payment Gateways

Built-in front end support for offline payments (such as Mail-In, Fax-In, Phone-In and COD), Offline Credit Card payments, PayPal, 2CheckOut.Com and Authorize.Net (AIM & SIM).
Built-in support for PayPal IPN
Built-in support for PayPal Website Payments Pro
Built-in support for 2CheckOut.Com Auto-Update.
Built-in support for Google Checkout
Built-in support for Authorize.Net credit card payment authorizations from the Administration area.
Built-in support for Verisign PayFlow Link and Pro
Built-in support for World Pay
Built-in support for LinkPoint
Support for custom payment gateways via user exits.
Enter up to 9 Credit Card types (eg. Visa, Mastercard, etc.).

Extensibility

Easily add payment gateways to the store
Easily add new languages to the store front-end
Easily modify the stores template
Easily modify the product pricing
Easily modify the product view
Easily modify the cart contents
Easily modify the shipping options